BriefGate — Stop chasing clients for documents

Sound familiar?

The part of the job nobody enjoys

Three things that eat your week every time a project needs something from a client.

The tenth email with the wrong attachment, again.

Client replies to your first reminder with a blurry phone photo, then sends the logo as a PDF instead of a PNG, then forgets entirely on the third round. You end up manually tracking what's arrived and what hasn't — across email, WhatsApp, maybe a shared drive.

Passwords and access keys floating around in plain email.

WordPress admin access, a Stripe key, a hosting password — it so often ends up as plain text in an email or chat message, sitting there indefinitely, readable by anyone who ever gets into that inbox.

Chasing people is a job nobody wants.

Sending the fourth "just following up on the logo" email is awkward — and necessary, because without it the project doesn't move. Being the person who has to nag is not the job you signed up for.

How it works

Three steps, no more email threads

You set it up once. The system does the following up.

01

You list what you need.

Logo, copy, opening hours, login credentials, whatever the project requires — each item has a clear type (text, file, multiple files, image, yes/no, pick-from-a-list, sensitive credential, and more), so you know exactly what you're asking for and your client knows exactly what to submit.

02

Your client gets one link.

An email with a link that drops them straight into their own page — no password, no account to create. They see a clear checklist: what's already in, what's still missing, how long it'll take. The link works for 14 days, so they can start on a phone and finish on a laptop. The page carries your name and your colors, not a BriefGate logo.

03

The system chases, you stay out of it.

The default schedule reminds them at day 2, day 5, day 9, then weekly — or pick your own cadence. Reminders only go out during reasonable hours and only mention what's still outstanding. If a client goes quiet, the system stops after a handful of reminders and hands the situation back to you instead of nagging forever.

Trust

What actually happens to the data

Your data stays in the EU. The app and database run in Nuremberg, Germany; files are stored in Cloudflare R2 under an EU jurisdiction restriction.
Sensitive items are encrypted before they ever reach the database and can only be retrieved once — after the first read, later attempts just show when it was read, not the value itself.
No analytics in the app or client portal. The marketing site itself counts page views with Cloudflare's cookieless Web Analytics — no cookies, no tracking pixels, no session recording.
We say plainly what the product isn't: it is not zero-knowledge (the server itself can read a value at the moment it hands it back to you), and there's no ISO 27001 certification or external penetration test — it's operated by one person, and we'd rather you know that than assume otherwise.

Pricing

Start free, upgrade when it earns its keep

A genuine free tier — one active collection, 10 items, 1 GB of storage, no time limit, not a trial. Paid plans start at $29/month (15 active collections, unlimited items, your own branding, a vault for sensitive credentials) up to an agency plan with multiple team seats and your own portal domain.

See full pricing

Questions

Frequently asked

Does my client need to install anything or create an account?

No. They get an email with a link, click it, and land straight in their page. No password, no registration. The link stays valid for 14 days, so they can come back and pick up where they left off.

What happens if a client just doesn't respond, even to reminders?

Reminders go out on the cadence you choose (by default: day 2, day 5, day 9, then weekly). Once the reminder allowance runs out, the collection is marked stalled and it's on you to decide what happens next — the system doesn't nag indefinitely.

How are passwords and other sensitive items I collect actually protected?

Sensitive items are encrypted the moment they're received, and the key needed to decrypt them isn't stored in the same database as the data — so a database leak alone doesn't expose the contents. You can retrieve a value once; any later attempt shows only when it was read, not the value. It's worth being direct here: this is not zero-knowledge encryption — the server can read a value at the moment it hands it to you. This feature is limited on the free tier and fully available starting on the paid plan.

Will my client know I'm using some outside tool?

Not on paid plans — the page carries your name, logo, and colors, emails look like they come from you, and the word "BriefGate" never appears to your client. On the free tier, a small "Powered by BriefGate" note appears at the bottom of the page.

Where is my data, and my client's data, actually stored?

In the EU. The application and database run in Germany; files are stored in the European region of Cloudflare's storage. No data leaves Europe.

What happens to the data after a collection is done?

By default, the contents (files and answers) are automatically deleted 90 days after completion. You can set that anywhere from 1 to 3650 days, or delete a specific collection immediately and permanently at any time.

If your team already uses AI coding tools, they can create and read these collections directly through Claude Code or any MCP-compatible agent — see the developer docs.